• Magma, i am request your assistance.  I have been playing boom beach for more than 2 1/2years on the same samsung android tablet. I tried to open the app today and i received a message that reads "unfortunately Boom Beach has stopped working" report or ok. I have restarted my tablet several times to no avail. My question is , if i unistall then reinstall boom beach will i lose my current acct or can i retrieve my acct?  Is there another way to get the app to work again? Clear the cache maybe? I would prefer not to lose 2 1/2 years or booming. Any help would be greatly appreciated.  Thanks, bearblackhawk

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    • Depends on whether you saved your base on Game Center. If you did, you can simply remember the username you played the base on, after which you are free to uninstall and reinstall as desired, since your base will be kept safe throughout. Even if you install the game on another device, you can access your base in that case.

      If you didn't connect to Game Center, that's too bad, but there's nothing I can do. Perhaps the best thing to do in this case would be to contact Supercell support. They'll likely ask for your in-game name, your HQ level, Task Force as well as player tag (if your in-game name is quite common). With those information they can work on restoring your access to the base.

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    • A FANDOM user
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